Our Process From Call to Warranty
Our process is how BST Roofers runs every roof job from the first phone call to the paperwork we hand you once the warranty is active, seven steps, nothing skipped. Every job on a Brooklyn roof, large or small, moves through the same sequence, priced in writing before anyone climbs a ladder.
The seven steps, start to finish
From the first call to the warranty paperwork, every job runs in this order, on every roof we take.
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01
Initial call
You tell us what is going on, we ask the right questions.
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02
In-person consultation
A roof assessment on site, at your property.
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03
Detailed proposal
A written quote with clear pricing.
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04
Material selection
Quality materials matched to your roof and budget.
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05
Scheduling the crew
A project timeline you can plan around.
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06
Day of work
Tear-off, repair, or full replacement.
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07
Walkthrough and warranty paperwork
Final sign-off, in writing.
What a written quote locks in
A detailed proposal follows the on site inspection, not a verbal guess. The quote fixes four things before work begins: clear pricing broken into materials and labor, the exact materials specified for your roof, a project timeline with real dates, and a single point of contact who answers your questions from here on.
Planning a full tear-off yourself? See what a low slope replacement proposal covers in more detail.
- Clear pricing, materials and labor
- Materials specified
- Timeline with real dates
- One point of contact
On your property, day of work
The standard does not change once the crew arrives: a clean job site, daily cleanup, and respect for your property, plants, walkways, and everything nearby included. We keep communication open through the day, so you know what stage the work is at without having to ask.
That standard comes from a licensed, insured crew backed by a warranty on every job we finish.
Clean job site
Daily cleanup
Respect for your property
Communication all day
Every property, the same standard
This process runs the same way whether you own a single-family home, a townhouse, a duplex, a multi-family building, a condominium, or an apartment building. Materials and scheduling shift with the size of the roof. The steps do not.
- Single-family home
- Townhouse
- Duplex
- Multi-family building
- Condominium
- Apartment building
A final inspection and satisfaction check closes every job, no exceptions.
Own one of these property types and ready to start? Reach out to begin the process on your property.
Get your free estimate
The process above starts with an on site inspection and roof assessment, and that visit is free. Ready to see it in writing?
Call (929) 295-4523. Once the proposal is written, financing is available to cover it.