Roof Leak Emergency: What to Do
Roof leak emergency, what to do: contain the water, then call BST Roofers now. We answer 24/7 and send a licensed, insured crew same-day to stop the water and tarp the source.
Six things to do before we arrive
Work through these while help is on the way. Not sure this counts as urgent? This breakdown of when a leak is truly an emergency will settle it.
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01
Move furniture and valuables clear of the drip.
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02
Set a bucket or tarp to contain the water.
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03
Cut power to any outlet near the water.
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04
Photograph the stain and any standing water for insurance.
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05
Stay off the roof yourself.
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06
Call us so a crew can start heading over.
(929) 295-4523
A tarp buys time. It does not finish the job.
The emergency visit
A same-day tarp stops water from reaching your ceilings, insulation, and belongings while we assess the damage. That is the emergency visit.
The permanent repair
The permanent repair comes after: failed flashing replaced, damaged shingles swapped out, the actual source closed rather than just the symptom on your ceiling.
We explain both stages before we start.
Common sources, not a diagnosis
Storm and wind damage cause a lot of these calls. Flashing pulled away around a chimney or vent causes plenty more, and cracked, curled, or missing shingles account for the rest. The ceiling stain often sits feet from where water actually entered. If a recent storm is the likely cause, a full storm damage inspection tells you whether this is a repair or something bigger.
Built for whatever roof is over your head
Residential, single-family
A fast tarp-down and a clear repair plan.
Multi-family & apartments
Shared walls let one leak hit several units, so we move fast to limit that spread.
Condominiums
We coordinate approvals with management or the board so the work doesn't stall.
Commercial & flat roofs
Ponding water and membrane failures contained fast.
When a commercial roof is past patching, our commercial replacement team takes it from there.
Emergency leak FAQ
